Yes! Please allow 1-3 days for processing time and once we send out the tracking number, give about 24 hours to track your package correctly.
To track your order, please visit carrier's website for more accurate and live tracking.
Or download Shop App (https://shop.app/) for better tracking on your phone and don't forget to add BIINKO as your shop on the App! It gives you a better shopping experience and lets you pay quick and easy!
*Please note, if an order has multiple products, it is possible that they can be shipped in multiple packages due to the availability of our multiple warehouses. The tracking number will be sent out separately as well.
First, email us at email@example.com then tell us the reason for return or refund. To provide best service, if you received damaged or something wrong with the product, please send us pictures along with your email.
In most cases, we give our customers full refund within 30 days according to our refund policy. We are available 24/7 to support our customers and provide best customer service.